Trust is one of the most critical factors in sales and business development. In a 15 year study of over 75,000+ professionals across different industries by the Trusted Advisor Associates, they uncovered many insights about trust. Here are some of their insights:
1. Expertise does not equal trust
Usually, professionals invest in racking up credentials to increase trustworthiness. However, the best way to improve trust is to actually focus on soft skills like learning how to create safe and secure spaces!
2. Trustworthiness can be learned
Interestingly, when it comes to trust-building, improving weaknesses raises perceived overall trustworthiness. Building on soft skills to address these “blind spots” is significant in improving one’s trustworthiness with others.
3. Trust affects everything!
Trustworthy leaders are more passionate, decisive, and courageous. Trust-based selling turns client relationships into life-long partnerships. Personally also, improving your trustworthiness increases your confidence, success, and ability to influence others at all levels.
Ready to learn more?
iLeap® is one of the few chosen exclusive trainers and providers of Trust Quotient workshops and assessments in Singapore, Malaysia, Indonesia, and the Philippines.
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References Used:
trustedadvisor.com/6factsabouttrust_infographic
trustedadvisor.com/public/files/pdf/2010_TA_Whitepaper_Think_Again_Special.pdf
trustedadvisor.com/why-trust-matters/enhance-your-leadership-skills
trustedadvisor.com/why-trust-matters/improve-your-client-relationships